A Purchase case study in Brackenbury Village, London, UK

Case study background and context

Our client, a couple renting a house in West London, discovered too late that their rented home was on the market and an offer had already been accepted from another party. Unsure of how to proceed and without any contacts to assist them, they reached out to us for support throughout the buying process. To ensure they were making the right decision, we arranged a day of viewings for comparable properties in West London. This gave them a comprehensive understanding of the market and helped them make an informed choice.

Property search criteria

• 2 bed with garden
• Terraced or semi-detached house
• West London - village feel area
• Close to a park to take the dog out twice a day

The challenge

The primary challenge was to secure the house they were currently renting. They needed to act quickly to prevent the sale to the other party and lacked the necessary contacts and knowledge to navigate the process efficiently.

Results and outcomes

After exploring other neighborhoods and viewing several properties, the couple decided they wanted to secure the house they were living in. We contacted the owner directly to make an offer on their behalf, negotiating a 2% reduction from the initial price. The price was fair and aligned with the market value. We also agreed on specific conditions, including an exclusivity agreement to be drafted initially. The offer was accepted, and we immediately instructed a solicitor to ensure a smooth and fast process. A homeowner building survey was conducted promptly to avoid any delays. Communication throughout the process was excellent, with all questions answered within 24 hours, ensuring the clients were never left in the dark.

The key to success

The key to success was our proactive and comprehensive approach. By arranging viewings of comparable properties, we empowered the clients to make an informed decision swiftly and making sure their offer was accepted. We have loved to assit further when needed, by introducing them to a skilled architect, who helped plan improvements and a side return extension immediately after the purchase. This not only secured their dream home but also set the stage for its future enhancement, demonstrating our commitment to their long-term satisfaction.